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Consumers Happy to Interact with Brands on Mobile Messaging Apps such as Facebook Messenger finds new study

Consumers Happy to Interact with Brands on Mobile Messaging Apps such as Facebook Messenger finds new study

Consumers Happy to Interact with Brands on Mobile Messaging Apps such as Facebook Messenger finds new study



51% of messaging users say it’s more immediate than emailing companies, 48% say it’s less hassle than voice callsLondon (December 20, 2016) – 53% of people in the UK and France who use mobile messaging apps such as Facebook Messenger and WhatsApp has interacted with a company via mobile messaging, or is open to doing so as long as they can block brands they are not interested in according to a new survey. But to... Source: RealWire
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